Mill Valley Home

Privacy Policy

Who we are

Mill Valley Home is a trading name of The Malu Club Ltd, registered at 71-75 Shelton Street, London, WC2H 9JQ (company number 15059759). When we say "we", "us" or "our" in this policy, we mean The Malu Club Ltd.

What we collect

When you place an order or contact us, we may collect:

Your name and email address
Your delivery and billing address
Your phone number (if you provide it)
Payment details (processed securely by Stripe — we never see or store your full card number)
Your order history and correspondence with us

How we use it

We use your information to:

Fulfil and deliver your orders
Process payments via Stripe
Respond to your enquiries
Send order confirmations and dispatch notifications
Comply with legal and tax obligations

We do not sell, rent or share your personal information with third parties for marketing purposes.

Payment processing

All payments are processed securely through Stripe. Your payment details are handled entirely by Stripe and are subject to Stripe's Privacy Policy. We receive only a confirmation that payment has been made.

Cookies

Our website does not use tracking cookies or analytics. Stripe's checkout may set cookies necessary for payment processing.

Data retention

We keep order records for as long as required by UK tax law (typically six years). You may ask us to delete your personal data at any time, subject to our legal obligations.

Your rights

Under UK GDPR, you have the right to access, correct or delete the personal data we hold about you. To make a request, email hello@millvalleyhome.co.uk.

Contact

Mill Valley Home
71-75 Shelton Street, London, WC2H 9JQ
hello@millvalleyhome.co.uk

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